Address
Via San Francesco d'Assisi, 47/T - 20090 Opera (MI) - Italia
Tel.
+39 02 57605978
Email
qtitalia@qtcorporate.com

Customer Satisfaction

Your opinion is precious

Dear Customer,

We ask you for a few minutes of your time for an opinion on our services and products. Your judgment will be useful to identify our areas of improvement that will allow to provide you with a service and a product that is now and ever closer to your needs.

We thank you in advance for your kind cooperation.

    Customer Data

    Agreement*

    Object of the Agreement*

    Customer*

    E-Mail*

    Meaning of the score:
    Satisfaction: 1=Inadequate; 2=Adequate; 3=Good; 4=Excellent

    Commercial Function

    Easy to find competent interlocutors

    1234

    Frequency of Q&T S.p.A. personnel visits

    1234

    Delivery

    Timeliness of deliveries

    1234

    Timely information in case of delays

    1234

    Conformity of assets

    1234

    Timing for resolving non-conformities reported

    1234

    Support services

    Technical competence of the staff of Q&T S.p.A.

    1234

    Quick response to specific technical problems

    1234

    Compliance of installations

    1234

    Training completeness (if applicable)

    1234N/A

    Availability and kindness of the staff of Q&T S.p.A.

    1234

    Billing

    Completeness and clarity of the invoices received

    1234

    Quality

    Quality compliance with expectations

    1234

    Q&T S.p.A. as a whole

    Capacity of Q&T S.p.A. in responding to your needs

    1234

    Quick response to your new needs

    1234

    Effectiveness of the answers

    1234

    Level of knowledge of Q&T S.p.A. from your part

    1234

    Availability of information on the website of Q&T S.p.A.

    1234

    Overall satisfaction with our company

    1234

    Notes, suggestions and comments